This does not mean the order has been given to our Courier company, merely that it is in our Mail Ordering System awaiting to leave dispatch. If this is the status, you can call Customer Care to track the order. Processing: The order has been entered into the Milex Mail Ordering System and a new ref. This means that the order is still waiting to be worked on.
Received: This is the default status for new orders. Delivery charges for furniture is based on each individual sale depending on the area.ĭescription of Order Status is as follows: This is ONLY for orders placed on the internet, and does not relate to orders placed via phone.
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A 7 Day Money Back Guarantee is afforded on all products.Īll orders placed which are over R400 arrive free of delivery charge. Go to the Contact Us page for Address details. If you want to return a product, you will have to send it into our Head Office in Sandton in order to get a refund. ** THIS INCLUDES NAMIBIA ** Please do not try to register if you are not within the South African border. If you are outside of South Africa, your order will be cancelled. We do not deliver any products outside of South Africa.
Use your tracking number sent to you once your online order has been processed You can now TRACK your physical package delivery status with our new delivery company!
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